Privacy Policy:
Effective Date: 10/7/2026
Last Updated: 2/11/2026
Legacy Retirement Solutions LLC, DBA Elmer Agency (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and services. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We may collect the following types of information: Personal Information: Name, email address, phone number, and other contact details. Communication Preferences: Including your opt-in status for SMS and email communications. Usage Data: Information about how you interact with our website or services.
2. How We Use Your Information
We use your information to:
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Provide and manage services you request
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Schedule consultations and appointments
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Send service updates and customer support communications
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Respond to inquiries
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Communicate important transactional or service-related information
Messages sent through our SMS program primarily include non-marketing transactional and informational communications such as appointment confirmations, reminders, scheduling updates, service notifications, and customer support messages.
3. SMS and Email Communications
Legacy Retirement Solutions LLC DBA Elmer Agency sends SMS messages only to individuals who voluntarily opt in through forms on our website (https://www.elmer-agency.com), including consultation request forms, appointment scheduling forms, and contact forms. By checking the optional SMS consent checkbox and submitting a form, users expressly consent to receive SMS messages from Legacy Retirement Solutions LLC DBA Elmer Agency at the phone number provided.
Messages may include:
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Appointment confirmations
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Consultation scheduling and reminders
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Service updates
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Customer support communications
Marketing or promotional messages (such as service announcements, product updates, or special offers) are sent only to users who have provided separate, explicit consent to receive marketing communications. Message frequency varies by interaction but will not exceed 4 messages per month unless additional messages are required to complete a requested service. Message and data rates may apply. All messages clearly identify Legacy Retirement Solutions LLC DBA Elmer Agency as the sender. You may opt out at any time by replying STOP. For assistance, reply HELP. Consent to receive SMS messages is not a condition of purchase. We do not use purchased, rented, scraped, or third-party contact lists. All messaging complies with TCPA, CTIA, and applicable carrier requirements. Carriers are not liable for delayed or undelivered messages. Example message: “Elmer Agency: Your consultation is scheduled for 2/14 at 3 PM. Reply STOP to opt out or HELP for help.”
4. SMS Opt-In Consent
SMS consent is collected only through a clear, unchecked opt-in checkbox on our website forms.
Consent is not implied through scheduling, purchasing, or submitting a form without selecting the SMS consent checkbox.
Our opt-in disclosures clearly state:
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Types of messages sent
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Message frequency
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That message and data rates may apply
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Instructions for STOP and HELP
This Privacy Policy is accessible on all web forms where SMS consent is collected.
5. Non-Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared only with subcontractors or service providers who assist in delivering our services (such as customer support or messaging platforms). These providers are prohibited from using your information for any purpose other than providing services on our behalf. Text messaging originator opt-in data and consent will not be shared with any third parties.
6. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
7. Your Rights & Choices
You may:
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Access or correct your personal information
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Withdraw consent or opt out of marketing communications
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Request deletion of your data where legally applicable
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP. To exercise your rights or ask questions, contact us at: admin@elmeragency.com
8. Children's Policy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Effective Date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Legacy Retirement Solutions LLC, DBA Elmer Agency
St. George, UT
435-900-6831